Payroll Administrator

Position Summary

Provides administrative support and back-up to Payroll Specialists, clients, employees and staff of Propel HR in payroll related processing and as requested. Responds to questions and requests promptly to assure a high level of client service.

Essential Duties and Responsibilities

1. Responds to calls or email requests for information, web access, pay stubs, employee changes or reports; provides a high level of customer service to assure high client retention rate.
2. Provides back-up and support to Payroll Specialists to execute activities related to the disbursement of payroll for employees of assigned payroll clients, which includes running payroll and submission of payments via ACH/ARP, check, or pay cards.
3. Interacts with clients daily to obtain updated payroll data including salary adjustments, garnishments, special payments, tax allocations and employee deductions.
4. Reviews and reconciles payrolls prior to transmission to clients, validating confirmed reports.
5. Collects, reviews, and initiates void or stop payments and payment reissuance as requested.
6. Researches and resolves client/system problems; documents special requests in company database to track progress to resolution.
7. Collaborates with HR, Benefits and Finance/Tax/Accounting teams to resolve payroll-related questions.
8. Ensures client and/or employee data changes are updated in the payroll software.
9. Handles departmental assignments, projects, supplies and postage meter; generate Rapid Pay cards as needed.
10. Performs other work-related duties as assigned

Minimum Qualifications (Education, Experience, Skills, Abilities)

• High School Diploma required; Associate's degree (A.A) or equivalent in business-related field is strongly desired
• 2+ years of payroll processing and /or administrative experience preferred
• Solid understanding of payroll and payroll tax laws preferred
• Proficient in MS Office, data entry and office equipment (i.e. telephone, head set, 10-key or calculator, PC, FAX machine, photo copier)
• Excellent organizational, planning and prioritization skills
• Ability to multi-task with speed and accuracy in a fast-paced environment
• Ability to learn new software quickly
• Ability to collaborate and work in a team environment as well as work independently and make sound decisions

Compensation and Benefits

Competitive Salary (commensurate with experience)

Benefits package includes:

• Health Plan (Employee covered at 100%)
• Dental
• Vision
• 401(k) - 4% employer match
• Paid Holiday and Vacation Time