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Payroll Specialist

Position Description

This position is responsible for delivering exceptional customer service while processing payrolls of varying size and complexity for multiple small to mid-sized businesses. Responsibilities include interacting and assisting clients with new employee onboarding process, ensuring all documentation is received and accurately processed for payroll production and setting up employee profiles (eg, personal information, tax deductions, garnishments, levies, etc.) in payroll software.

Essential Duties and Responsibilities

  • Support and execute activities related to the disbursement of payroll for employees of assigned payroll clients, which includes running payroll and submission of payments via ACH/ARP, check, or pay cards
  • Interact with clients daily to obtain payroll data including salary adjustments, special payments, tax allocations and employee deductions
  • Manage workflow to ensure all payroll transactions are processed accurately and timely, applying multi-tasking skills in a fast-paced environment
  • Review and reconcile payrolls prior to transmission to client, validating confirmed reports
  • Maintain a high client retention rate through quality service and excellent communication skills (by phone and email)
  • Respond timely to clients regarding inquiries or payroll-related issues
  • Collect, review, and initiate void or stop payments, and payment reissuance requests, as required
  • Research and resolve client/system problems; document special requests in company database for tracking purposes
  • Provide back-up support to other payroll team members as needed
  • Collaborate with HR, Benefits and Accounting teams for payroll-related concerns
  • Ensure client and/or employee data changes are updated in the payroll software
  • Establish and maintain a positive working relationship with clients, agencies and coworkers
  • Perform other work-related duties as assigned

Minimum Qualifications (Education, Experience, Skills, Abilities)

  • High School Diploma required; Associate's degree (A.A) or equivalent in accounting or other business-related field is strongly desired
  • 3+ years of payroll processing experience required
  • Solid understanding of payroll and payroll tax laws is also a must
  • Proficient in MS Office, data entry and office equipment (i.e. telephone, head set, 10-key or calculator, PC, FAX machine, photo copier)
  • Excellent organizational, planning and prioritization skills
  • Ability to multi-task with speed and accuracy in a fast-paced environment
  • Ability to learn new software quickly
  • Ability to collaborate and work in a team environment as well as work independently and make sound decisions

Compensation and Benefits

  • Competitive Salary (commensurate with experience)
  • Benefits package includes:
    • Health Plan (Employee covered at 100%)
    • Dental
    • Vision
    • 401(k) - 4% employer match
    • Paid Holiday and Vacation Time

To apply, please submit your resume and cover letter using the form on this page. If you have any questions, please reach out to us at careers@propelhr.com and we'll reply to you shortly thereafter. 

Ready to apply? Submit this form to get started.